nzxt customer service reddit
All I want to do is build this system. E Please do not send the ordered goods back to us without prior consultation.
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My experience with NZXTs customer service has been truly awful.
. Installing the M2 NVME SSD. The parts came around to 3800 and was well over 4000 with build and taxes included. Nzxt prebuilt arrived overheating out of box.
Bought a Hue from them one of the four LED strips wasnt working so I submitted an RMA which they took a couple of days to process when I finally got the replacement LED strips after a week they sent me two LED strips instead of one and I thought they were being nice but both of them ended up being faulty. I contacted NZXT and they said they would ship me a new set. But our award-winning customer service team is also here to help with any issues.
NZXT Software for CPU Cooling Hardware is appalling. Anyone whos ever bought a product outside of Japan or. If you have any questions or if you have any doubts please contact the NZXT customer service at.
NZXT Customer Service is Trash. In the product description NZXT refers to the warranty provisions applicable to the respective product. Dropped Frames or Connection Problems While Streaming.
With BLD you save the time waiting for each component to arrive and the. Premium gaming PCs custom gaming PCs software and other PC-related products all for the DIY and PC gaming community. I keep purchasing because the customer service has been great.
If you have another drive you can use your pc in the meantime and installing a drive is incredibly easy. Build the Extraordinary with NZXT. Thank you for your patience.
How to Access Crash Reports and DMP files. Windows automatic upgrades on my BLD gaming PC. The plan was to move the Z63 to the intel ATX build and put my ITX system where the Z63 is now in the H1.
I bought the highest end for every part though nzxt in January 2022. A few months ago I noticed that the rubber mounting brackets that secured the fans to the heat sink had deteriorated and could no longer be used to mount the fans. In total I paid 1206 for the PC shipping and and extra 100 processing fee.
It was my dream to gave an nzxt 700 case with a beautiful white build inside for years. Its important to us that our customer service is reliable receptive prompt in follow ups and offers easy-to-use self-help tools. Tickets get deleted without any action phone calls result in sitting on hold for hours resulting in being cut off and chat requests sit there for hours or days with no one responding.
Checking your PC Reliability Monitor and Retrieving DMP Files. Valley Blvd City of Industry CA 91744. The customer service is horrible.
Twitter Instagram YouTube Twitch Steam Reddit Discord and Google. Customer service refunded me the difference in price between the two SSDs. Premium gaming PCs custom gaming PCs software and other PC-related products all for the DIY and PC gaming community.
Build a custom gaming PC with the NZXT BLD Service. Our temporary hours are 8AM to 6PM PST. 112 The information you provide to us will include.
Due to Covid-19 our support team is currently operating under reduced staffing. For some reason NZXT is making it difficult to get an LGA 1700 bracket. NZXT has some nice PC cases even with a few issues with threaded holes.
Shortly after that I noticed a slight lag that got exponentially worse over the course of 15 minutes to the point the pc became unusable. Instead of reading reviews from two or more years ago give this company a chance. - Gave me the wrong SSD.
Auto-updates always crash because the Kraken cooling suddenly for no reason goes to maximum and stays there - loud and annoying. They revamped their whole website and their quality to a way higher degree. FIRST OF ALL THEIR WARRANTY FOR REFUND IS ONLY 2 WEEKS AFTER DELIVERY DATE BE AWARE.
NZXT Customer Support Hours Monday-Friday 800AM-600PM Pacific. I just finished a new build and the best case size and layout available to me was NZXT. Purchased a 3000 pc on December 23rd and received it on December 31st.
You cannot disable updates which makes it impossible to avoid this. For me it has been fantastic actually. Troubleshooting high CPU or GPU temps.
I purchased the NZXT BLD Starter PC PLUS WHITE as COVID-19 struck and my iBuyPower gaming PC of 7 years had finally broken down graphics card went bad. Ordered a Samsung 970 Evo but they gave me the Samsung 860 Evo instead. It makes me regret that I just ordered an NZXT H1 for another system too.
What a pain this has been. I have had many cases H1 S340 elite hue products and many others etc. I think a lot of people are impatient.
Almost a year ago I purchased the Havik 140 cpu cooler. Aim to include as much information and detail in your request as possible to reduce delays between replies. My BLD PC Keeps Blue ScreeningCrashing.
City of Industry CA 91744-3927. Tbh when sending a PC. 15736 E Valley Blvd.
If no it might be better to arrange nzxt to send you an HDD only and then have you put it in your rig yourself. Submit a customer service request by raising a ticket. BLD Kit Version 2 K120 Cooler Level 1.
They have resolved every issue I had with zero pushback and parts were shipped in a timely manner. This happens every week on a Monday evening when the updates start. Nothing damaged and their support was quite helpful with shipping updates and such.
If yes easy fix yourself. TEAM WORK Our teamwork inspires people to make their best contributions- we share lessons learnt identify areas to improve upon and celebrate our shared accomplishments. We recommend UPS FedEx or any other shipping company that uses tracking technology.
So my case had a fan die within a couple months and I wanted a replacement. Installing the AIO Cooler. Turned the pc on and began the new windows user setup process.
Build a custom gaming PC with the NZXT BLD Service. Who are we kiddingwe all know time is best spent gaming. Build the Extraordinary with NZXT.
NZXT is notorious for not answering support requests even more so in the last few months.
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